Payment infrastructure for importers

Built for
importers.

Pay overseas suppliers. Follow returned payments and freight credits. Keep the money behind every shipment organized.

For verified businesses. Subject to provider approval and route availability.

MONET / BUSINESSWorkflow illustration
YOUR IMPORT OPERATIONS

From supplier invoice
to the next action.

  1. Review the balanceInvoice, deposits and agreed credits
  2. Approve a supplier payoutSeparate live quote · eligible routes
  3. Keep exceptions movingEvidence, follow-up owner and next step
Built around your trade

Receiving accounts Digital-dollar balances Local payouts

BUILT FOR BUSINESS

Connected to established
financial infrastructure

For importersPay overseas suppliers
For your cash flowReceive customer payments
Before you paySee the rate and fees
After you sendFollow payment status
For importers

Know what your supplier gets.

Pay manufacturers, wholesalers, and overseas suppliers through supported local routes. Review the exchange rate, fees, and expected recipient amount before you approve the payment.

Explore supplier payments
You pay$500.00
Your supplier receivesLive quoted amount
Exchange rateVisible Total feeItemized Delivery estimateWhen available

Illustrative payment, not a live quote. Available routes, rates, fees, and delivery estimates depend on the payment and provider.

When an import does not go to plan

An open issue.
A clear next step.

A returned supplier payment is not a refund received. A promised freight credit is not money recovered. Keep each follow-up tied to the order, the source evidence and the person responsible.

01 / RETURNED PAYMENTS

Keep the original payment in view.

Record the rejection or return, fees, reported refund and any replacement payment together. Keep the original reference attached so a replacement does not hide the first payment’s unresolved outcome.

Original reference · linked events · reported supplier receipt

02 / FREIGHT CREDITS

Follow a credit past the promise.

Keep the request, promised credit, credit note and reported application or refund in one timeline. A credit being issued does not, by itself, close the case or reduce an invoice balance.

Shipment reference · source documents · follow-up date

03 / PAYER EVIDENCE

Keep the buyer and payer distinct.

Record the buyer, actual payer and beneficiary when a provider asks who is paying whom. Track requested evidence, what your team sent and the provider response you received.

Named parties · evidence references · reported response

One follow-up ownerA dated next actionAppend-only saved timelineSaved revision history
Open importer operations

Available in the business dashboard and Monet app under Profile → Importer workspace. Requires a business account and authenticator verification. These are business-reported records—not automatic bank reconciliation, document verification or provider approval. Saving or closing a case never moves money.

Supplier balances & customer receipts

Know what remains.
And why.

A deposit paid. A shipment changed. A receipt arrived short. Keep the invoice, recorded payments and agreed adjustments together—with a clear balance for the next decision.

01 / FOR IMPORTERS

Review the final supplier balance.

Record deposits and credits against an order. Mark anything already included in the final invoice so it is not subtracted twice. Keep pending or disputed entries separate.

Original invoiceUSD 17,500
Recorded deposit− USD 10,000
Agreed shipment credit− USD 500
Remaining to payUSD 7,000
Illustrative example. Entries are confirmed by your business.
02 / FOR EXPORTERS

Explain a short customer receipt.

Record what arrived, documented bank fees you accept, and agreed credits. Leave unexplained deductions unresolved instead of treating every short receipt as a customer debt—or silently writing it off.

  • Invoice currency stays separate from funding currency.
  • Save drafts, complete a review checklist, and retain revision history.
  • Download a plain-text review for your team or accountant.
  • For supplier orders, compare the reviewed balance with a live payout quote.
Open trade workspace

Operating records, not automatic reconciliation or accounting advice. Your business confirms external payments and adjustments. Review never moves funds; payouts require separate approval, verification and route availability.

Your trading partners

Check the route. Then move the money.

Explore payout destinations and receiving methods for your supplier and customer markets. Business eligibility varies; the routes enabled in your workspace determine what you can use.

50 payout markets. One workspace.

Find the country and currency your supplier needs. Each payment is subject to business eligibility, recipient requirements and route availability.

50 payout markets

Destination · payout currency · payment rail
  • AustraliaAUD · Bank transfer
  • AustriaEUR · SEPA
  • BelgiumEUR · SEPA
  • BrazilBRL · Pix
  • ChinaCNY · Bank transfer
  • ColombiaCOP · Bank transfer
  • CyprusEUR · SEPA
  • Czech RepublicEUR · SEPA
  • DenmarkEUR · SEPA
  • EstoniaEUR · SEPA
  • FinlandEUR · SEPA
  • FranceEUR · SEPA
  • GermanyEUR · SEPA
  • GreeceEUR · SEPA
  • Hong KongHKD · Bank transfer
  • HungaryEUR · SEPA
  • IcelandEUR · SEPA
  • IndiaINR · Bank transfer
  • IndonesiaIDR · Bank transfer
  • IrelandEUR · SEPA
  • ItalyEUR · SEPA
  • KenyaKES · Bank / mobile money
  • LatviaEUR · SEPA
  • LiechtensteinEUR · SEPA
  • LithuaniaEUR · SEPA
  • LuxembourgEUR · SEPA
  • MaltaEUR · SEPA
  • MexicoMXN · SPEI
  • NetherlandsEUR · SEPA
  • NigeriaNGN · Bank / mobile money
  • NorwayEUR · SEPA
  • PhilippinesPHP · Bank / e-wallet
  • PolandEUR · SEPA
  • PortugalEUR · SEPA
  • RomaniaEUR · SEPA
  • SenegalXOF · Bank / mobile money
  • SingaporeSGD · Bank transfer
  • SlovakiaEUR · SEPA
  • SloveniaEUR · SEPA
  • South AfricaZAR · Bank transfer
  • SpainEUR · SEPA
  • SwedenEUR · SEPA
  • SwitzerlandEUR · SEPA
  • TanzaniaTZS · Bank / mobile money
  • ThailandTHB · Bank transfer
  • UgandaUGX · Bank / mobile money
  • United Arab EmiratesAED · Bank transfer
  • United KingdomGBP · Faster Payments
  • United StatesUSD · ACH
  • VietnamVND · Bank transfer

These are payout destinations, not a list of countries eligible to open a Monet account. EUR payouts use SEPA, including in listed countries whose domestic currency is not EUR. Available bank and wallet options appear in your quote.

Check your business payout routes →
For your operating cash

Your customers pay. Your business moves forward.

Receiving details for eligible businesses

Give customers the receiving details enabled for your verified business. Track incoming payments and use settled funds for your next supplier payment from the same workspace.

  • Business receiving detailsFind the account information and supported bank-transfer rails issued to your business in one place.
  • Customer payments, where permittedAccept eligible payments from customers using the account’s funding instructions. Third-party payment rules depend on your business and provider.
  • From receipts to supplier paymentsOnce funds settle and become available, use your Monet balance for supported onward payouts.

Account services are provided through Monet’s payment partners. Business verification and provider approval are required. Not every business can access every currency, rail, or payment source.

Monet is a financial technology company, not a bank. Balances are held as digital dollars, not insured bank deposits. Incoming funds must settle before they are available to send.

From order to payment

A clear path to paying your supplier.

Verify. Fund. Review. Send.

Keep your receiving details, available balance, recipients, and payout instructions in one business workspace.

  • 1Verify your business.Complete the verification required by the provider for your receiving account and payout route.
  • 2Fund your workspace.Use an enabled funding method and wait for the funds to settle into your available balance.
  • 3Review and pay.Enter your supplier’s details, review a live quote, and confirm. Follow the payout status in your workspace.

Verification, funding, and delivery times vary by provider, destination, bank cutoffs, and compliance checks. A submitted payment is not the same as a completed payment.

The money behind global trade

Different markets. One payment workspace.

Connect customer receipts and supplier payouts through a digital-dollar balance, with local-currency delivery on supported routes.

Rates and destination amounts disclosed before execution
  • Pay in supported local currenciesCheck the destination and currency for each supplier before starting a transfer.
  • Use the funding routes enabled for youYour workspace shows the account details and methods available to your verified business.
  • Keep settlement visibleFunds are held as digital dollars between funding and payout. Review your available balance before paying.
  • Keep counterparties togetherManage recipients alongside your payments, receiving accounts, and verification status.

Availability varies by country and rail, and some funding and payout corridors remain in rollout. Monet displays the routes enabled for each account. Exchange rates and total fees are disclosed before confirmation.

For your operations team

Sent is a step. Know what happens next.

Balances, recipients, and payout status

Follow payments in your payout ledger instead of piecing together account balances and scattered transfer updates.

  • See payment progressFollow the status reported by the payment provider, including when a payout is still processing.
  • Check available fundsSee your balance alongside receiving-account details before starting the next payment.
  • Keep supplier details accessibleManage your recipients from the same workspace you use to send payments.
  • Get help with an exceptionContact Monet support when a payment needs investigation, with its reference ready.

Status updates depend on the executing provider. Processing does not mean the recipient has been paid; confirm completion before treating an invoice as settled.

Founder-led support

Start with one real trade payment.

Tell us where your supplier is, which currency they need, and what is slowing you down. We’ll help you check whether Monet fits before you move money.

In the Bay Area? The founder can also lend a hand with packing, organizing stock or carrying boxes during a short, mutually arranged visit. No Monet signup required. Agree on suitable tasks and a time with us first.

LET’S START WITH THE ROUTE
01Where is your supplier?
02Which currency do they need?
03What is slowing you down?

Practical help from the people building Monet.

Your trade payment workspace

From customer receipts to supplier payments.

For importers bringing physical goods across borders—from food and beverage to home goods and industrial supplies. Keep supplier balances, payment exceptions and eligible payouts in one business workspace.

YOUR BUSINESS WORKSPACE
01Receiving accountsMoney in
02Recipients & payoutsMoney out
03VerificationBusiness access
04Payment statusOperations
05Supplier & receipt reviewsTrade records
Before your first payment

Built for trade. Clear about the details.

Who is Monet for?

Importers of physical goods and the wholesalers or distributors bringing them to market. Monet brings supplier-payment operations together: invoice balances, returned-payment follow-ups, freight credits, and evidence requests. Receiving and payout services depend on your verified business and supported routes.

Does my supplier need a Monet account?

Not for a qualifying external payout. You can send to a supported bank account or local wallet, subject to the destination, recipient, and provider requirements.

Can my customers pay into my business workspace?

Eligible businesses can receive permitted customer payments using the account details issued to them. Third-party payment rules vary by provider, jurisdiction, and payment source. Check your account instructions before sharing receiving details.

What will I pay, and how long will it take?

Review the live quote for the exchange rate, fees, and expected recipient amount. Delivery estimates are shown when available and depend on the route, bank cutoffs, funding, and compliance checks. Verification or optional services may have separate fees.

What do I need before making a business payment?

Complete the business verification required by the provider, confirm an available route, and fund your balance. Some services require separate provider approval. Submit identity and business documents only through the secure verification flow, not by email.

Does Monet handle shipping or provide trade finance?

This workspace handles payments. Arrange freight, customs, cargo insurance, and trade financing separately; a payment status is not proof that goods were shipped or delivered.

Are trade records automatically verified against my bank?

No. Your business records and confirms payments, document references and agreed adjustments. Pending or disputed entries stay separate. Saved records have revision history, but they do not replace your accounting books, prove settlement, or release cargo. A supplier payout is approved separately using a live quote.

Can someone help with my first payment?

Yes. Email support@monet.family with your destination and currency. We’ll help check the fit and guide you through the available route.